Things you need to know

How do I book?

Use our contact form, give us a call or drop us a message and we’ll send you quote along with next steps.

How long can I hire your Tuk Tuk Photobooth?
Our minimum period is three consecutive hours. These hours are dedicated entirely to yourself and your guests enjoying the booth. Set-up and pack-down are not included in this time.
Is three hours a good amount of time for our guests to use the booth?
You will need to consider the number of guests you have attending. Our suggestion is that three hours is adequate time for a party of 300.
Can I extend the hire of the booth during the event?
Yes. Additional hours are charged at £100 per hour. Any additional charges will need to be paid in full upon request.
What is the maximum capacity of the TukTuk Smiles photo booth?
3-5 people maximum.
Will the photo booth be staffed?

Yes. There will be a minimum of one trained attendant supporting the operation of the photo booth.

How much does it cost?
Our packages start from £250.
How can I pay?
Our quote will inform you of all the relevant information you need, including; how to proceed, your event booking details and, payment specifics.
Do you require a booking deposit?
Yes.
To secure the booth for your event, we require 50% of the total booking amount.

The remaining 50% payment is required 28 days before your event.

If you cancel your booking 28 days before your event, your deposit will be refundable.

If you cancel during the 28 days before your event, your deposit will not be refundable.

Do you require a damage deposit?

Yes. This is different from your booking deposit.

The damage deposit protects us from any damage caused to our products throughout your event. If no damage is caused, the damage deposit will be refunded to you within three working days post-event.
The damage deposit is £50.

How do you return the damage deposit?
Following the event, you will receive an email requesting your bank details for the deposit to be returned.

Your deposit will be returned within three working days of your reply. If you have not received this correspondence then please get in touch with us at info@tuktuksmiles.co.uk.

Please note that the deposit shall only be returned provided that no damage was caused to our products.

Does the photo booth hire include unlimited prints?
Yes. Guests that take a snap in our photo booth will receive a print.
What size are the photos?
The print dimensions are 6″x4″.
What is the quality of the photos and prints?
The TukTuk Smiles photo booth is equipped with a high-resolution DSLR camera and industry-leading printing software to ensure your guests leave with a quality keepsake.
After approximately seven seconds, the prints are touch-dry and waterproof.
Can I customise my prints?
Yes definitely! We have a range of layouts available. Please send us your theme, design, hashtag to include in the print.
How can I view the photos taken in the photo booth?
Your photos will be uploaded onto a secure gallery for you to view and download following the event.
Who owns the photos and photo rights?
Tuk Tuk Smiles Limited has exclusive ownership of the photography taken, printed, and shared during the event.
Will you share my images on social media?
Yes, as a part of our contract with you we retain the rights to all images. These could then be used for marketing and promotional purposes on our website and/or social media.
What props do you have?
We have a boxed selection of random, quirky, fun, and classic props for your guest to enjoy. These include glasses, hats, wigs, and many more!
Do you offer backdrops?

Absolutely! Our stunning flower wall, is a perfect match alongside our tuk tuk and branding. This captivating backdrop, featuring a blend of neutrals, nudes, and pinks, is a popular choice for weddings. Adorned with thousands of high-quality artificial flowers that replicate the beauty of real blooms, this floral creation is available for hire, with or without the Photobooth, starting at just £90.

Do you travel across the UK?

Yes, we travel nationwide.
Any overseas events would be offered in our bespoke service.

For bookings outside of the East Midlands, there is an additional cost of £1 per mile to cover the fuel cost to and from your event.

Do you provide a guest book?

Yes. Our guestbook service can be combined with your booking for an extra £125. The service includes a luxury, personalised guestbook, an additional print, a decorated guestbook table and a selection of colourful stationery.

How much time do you require for set-up?
30 minutes to 1 hour.
What are idle hours and costs?
Idle hours refer to the booth being set up but not in operation.

For example, your event may require that we set up the booth for 3pm, but your event and live operation of the booth may start at 6pm. This will equate to 3 hours of idle hours.

Idle hours are charged at £40 an hour and are not included in our free set-up time.

How much space do you require for the tuk-tuk photo booth?

We require a minimum area of 4x4m square. However, the more space the better.

Do you need access to electricity?
We need access to a single 240 V mains socket in close proximity to our set up location. This will be used to power up the photobooth.
Can your photo booth be set up on upper level floors?
Yes, although we would require access to an elevator with a load capacity of 360kg.
Can the photo booth be set up outside or in a marquee?
Yes. We would require a solid flat surface, cover from all weather conditions (including rain), and access to electricity.
What happens if the event is not running to schedule?
We will only be able to run the photo booth during the booked period. We require one-hour set-up time prior to the event start.
You can request to purchase more time if required on the day but this is subject to additional charges.
Do you have public liability insurance?
Yes. Our policy covers us up to the amount of £5m. Details of the policy can be shared on request.
Has your photo booth been PAT tested?

Yes, further details can be provided if required.

What covid safety measures do you have in place?

Our priority remains the safety of our customers. We will follow the latest government health and safety advice and measures in order to provide a safe and hygienic environment for all.
This will include:
• An enhanced cleaning of all of our products before and after your event.
• If experiencing symptoms of Covid, our attendants will complete a lateral flow test 24 hours prior to your event.

Where can I read the small print?

Our Terms and Conditions can be found here.

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